• 513.334.0060

Who We Are

Literature Fulfillment Services (LFS) is a full service direct mail and fulfillment company that provides the marketing support services you need to be successful. We’ve been in business providing solutions to Fortune 500 companies, regional companies and startups for more than 20 years. From highly complex integrated campaigns to more traditional direct marketing and operational mailings, we stand ready to deliver on your business objectives. Simply put, LFS has the resources and the experience to handle your marketing, mailing and fulfillment needs. Please fill out the contact form or give us a call today @ (513) 774-8600.

Frank Grande


office: 513.334.0060

Lisa Fries

Vice President/Operations & CFO

office: 513.334.0057
cell: 859.250.3845

Steve Smith


office: 513.334.0063
cell: 513.260.6881

Jim Geers


office: 513.334.0028

Kathy Yelton


office: 513.334.0066

Scott Davis


office: 513.334.0031

Our Services

orange-circle DIRECT MARKETING

Delivering your brand into the hands of your potential customer is still one of the most powerful marketing tactics you can employ. It can help your business drive responses, interaction and loyalty. We understand this because we process millions of mail pieces on a monthly basis to help our customers drive revenue through their direct marketing activities. We’ll help you secure the lowest possible postage rates, meet all mailing standards and deliver all mailings on schedule.

■ Data processing
■ Personalized letters and envelopes
■ Assembling, inserting and collating
■ Laser printing
■ Ink jet addressing

■ Automatic collating
■ Sealing, metering and tabbing
■ List acquisition
■ 2D and 3D mailings
■ Machine inserting

■ Labeling
■ Folding
■ Presorting
■ Print production management

orange-circle FULFILLMENT

Fulfillment can mean many things but, at the core, it’s about getting the right materials to the right place—on time.  Whether you’re executing complicated e-commerce campaigns, literature and promotion fulfillment programs or something customized, we’re here to make it easy for you.  Fulfillment is in our name because it’s at the core of what we do.

■ Order fulfillment
■ E-fulfillment
■ Shrink wrapping
■ Custom packaging and shipping

■ Secured storage
■ Sample fulfillment
■ Promotional fulfillment

■ Coupon, rebate and incentive programs
■ Climate-controlled storage
■ Inventory and warehousing


Operational and transactional mailings are a critical component for running a successful business. On invoicing, for example, we can shorten your accounts receivable time through more efficient and effective mailings—which translates to better cash flow for you. We can help you setup and automate mailings so they are sent out seamlessly and we can even provide tracking information through our powerful cloud-based mailing and fulfillment software.

■ Invoices
■ Transactional mailings

■ Tri-folds
■ Envelopes

■ Creative pieces
■ Signage

■ Operational mailings
■ Brochures


Technology development over the last 10 years has opened up amazing new possibilities in the digital marketing world.  We’re at the forefront of this ever-advancing field and would love to help you put these digital tactics to work for your business.  We’ll explain them to your clearly on the front-end and provide detailed metrics on the back-end to show effectiveness,  conversions and ROI.

■ Email marketing
■ Google adwords

■ Social media
■ Retargeting & remarketing campaigns

■ IP tracing
■ Metrics and conversion data

prism-circle PRISM MARKETING

Have you ever heard of the 60-30-10 rule of direct marketing?  It means that 60% of your success in direct marketing is based on the quality of the prospect list that you’re using.  30% of your success is based on the quality of the message you’re delivering and 10% is attributed to the creative execution.  We’ve lived this rule for more than 20 years and we’ve built expertise to help you create, build and source the very best prospect list possible.

■ Data mining
■ Consumer & B2B

■ Specialty Brokers –
 e.g. tradeshows, associations, magazines

■ Credit Bureau Sources
■ List aggregation from multiple sources

orange-circle PRINTING

While we’re not a dedicated printing company, we’d be glad to help you get your materials printed.  We have proven printing partners and we would be glad to serve as your single source solution for all printing services related to your projects. Just tell us what you need and we’ll manage all elements of print production, storage and fulfillment. Our goal is to make it easy for you.

■ Postcards
■ Letters

■ Stickers
■ Booklets
■ Signage

■ Business Reply Cards
■ Tri-folds
■ Envelopes




Let’s Work Together to Execute the Right Mix of Tactics for Optimum Results



Brand Marketing – We can work together to present your brand identity consistently, effectively and creatively so it gets noticed
Data Mining
 – Our tactics will hone in on your exact target audience and reach them with the right mix of print and digital communications
Digital Marketing – We can help you integrate digital marketing into your overall plan with messages adapted to all mobile devices

Facebook – We can help you with Social media marketing including highly effective retargeting campaigns that respond to your prospect’s online behavior
Invoice Mailing – 
Our efficient and effective invoice mailing process will reduce your receivables and increase your cash flow
Lead Generation – We offer single-step and multi-step marketing campaigns with a key focus on measurability and return on investment
Social Media – Twitter, Facebook, Instagram and each new day another social media platform takes off. We can help integrate your marketing efforts across the right mix of established and emerging social media
Targeted Marketing – 
Discover the powerful mix of search parameters available to hone in on your exact prospect audience so your marketing efforts are right on target
Strategy – From the big idea to the targeted tactic, we’re your partner for efficient and effective execution
The Right Mix
 – We can work together to determine the right mix of digital and print tactics and the most effective ways to send them out
Find Your Crowd
 – Source the right prospect list through bureaus, associations, trade shows, publications and more. There are many options to find your crowd and we can help !
Be Heard – Based on your business objectives, we can recommend and put together the right mix of marketing tactics to make sure your message is heard loud and clear

Order & Warehouse Management Made Easy

We provide the very latest in technology so you can track mailings, re-order materials, create customized online storefronts and more. Ask us how we can implement our fulfillment technology to make your life easier !

Order Management

Save time and money through online access to inventory levels, order placement, approval processing and order status.

Storefront Design

Create stunning B2B and B2C online storefronts and shopping cart functionality that enables easy access and accurately represents your brand.

Web Based Reports & Dashboards

Get easy real-time data access on orders, products, user activity and more through an easy-to-read graphics dashboard.  And you can run powerful web-based reports.

Web Services / Integrations

Facilitate communication between our system and your external systems, including e-commerce shopping carts, payment gateways, CRMs and web-to-print systems.  This enables a single access point to all the functionality you need.